Privacy Policy

Last Updated: June 5, 2026

1. Introduction

This Privacy Policy describes how garnet-cliff.tech collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy legislation.

2. Information We Collect

We collect the following types of information:

2.1 Information You Provide

  • Name and email address submitted through contact forms
  • Service preferences and project details you share
  • Location information when you specify your city or province
  • Collection size estimates if provided
  • Any other information you voluntarily provide in correspondence

2.2 Automatically Collected Information

  • Browser type and version
  • Operating system
  • Pages visited on our website
  • Time and date of visits
  • Referring website addresses

3. How We Use Your Information

We use collected information for the following purposes:

  • Responding to your inquiries and consultation requests
  • Providing quotes and service information
  • Communicating about ongoing projects
  • Improving our website and service offerings
  • Analyzing website traffic and user behavior patterns
  • Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With contractors or craftspeople when necessary to fulfill service requests, and only with your explicit consent
  • When required by law or to comply with legal processes
  • To protect our rights, property, or safety, or that of others
  • With professional advisors such as lawyers or accountants under confidentiality obligations

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Project-related correspondence is typically retained for seven years for business record purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Under Canadian privacy law, you have the right to:

  • Access your personal information we hold
  • Request correction of inaccurate information
  • Withdraw consent for information processing (subject to legal or contractual restrictions)
  • Request deletion of your information where legally permissible
  • File a complaint with the Privacy Commissioner of Canada

8. Cookies and Tracking Technologies

Our website uses cookies to improve user experience and analyze site traffic. You can control cookie preferences through your browser settings. For detailed information, please see our Cookies Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the modified policy.

12. Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, please contact:

garnet-cliff.tech
Email: [email protected]
Address: 1247 Granville Street, Vancouver, BC V6Z 1M7, Canada

13. International Users

Our services are primarily intended for users within Canada. If you access our website from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada where our servers are located and we operate.